Where does this store ship from?
Boise, ID USA
What is this store's return and exchange policy?
Returns are not accepted.
Exchanges are welcome! The integrity of the print must be the same as when it shipped (no tears, creases, fingerprints, smudges, or other visible damage) and buyer must pay return shipping fees. Please contact me at e11evenshades@gmail.com for exchanges.
Do you accept orders placed outside of the US?
Yes I do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What if I want a different size?
Absolutely! Create a special order, still purchased securely using PayPal! Send me an e-mail that includes the title of the piece and the size you would like: e11evenshades@gmail.com. You will then receive an e-mail with a PayPal invoice, and once I am notified that payment has been received, your special order will be sent out!
What is a giclée print?
Giclée (zhee-klay) prints are gallery-quality reproductions of an original piece of art from a high-resolution digital scan. Archival quality inks are then used to print the image onto canvas, fine art or photo-based paper. This provides higher color accuracy, texture, and depth than poster prints.
I work closely with a local printer to ensure color-accuracy and quality control.
Can you print on canvas?
Certainly! Gallery-wrap canvases are available via special order, still purchased securely using PayPal! Send me an e-mail specifying that you want a canvas (gallery wrap), include the title of the piece and the size you would like : e11evenshades@gmail.com. You will then receive an e-mail with a PayPal invoice, and once I am notified that payment has been received, your special order will be sent out!
What is Storenvy?
This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.
How do I pay for my order? Is it secure?
The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com . Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page .